Flexible support coverage

A plan for the technology you depend on.

Choose published remote-support coverage for one or more computers. If you are unsure whether a device or issue fits, ask before purchasing.

Modern computer workstations for remote support
Coverage options1 to 5 computers

One clear place to start when technology needs attention.

Compare coverage

Choose the level that fits your devices.

Every plan includes access to the same core remote-support capabilities. Device count and support term vary.

Premium

$99.991 computer
1 month support term
  • Access to remote technical support
  • Optimization and software-installation assistance
  • Printer and connected-device support
  • Security-software and unwanted-software assistance
Ask about Premium

Platinum

$199.99Up to 5 computers
3 months support term
  • Access to remote technical support
  • Optimization and software-installation assistance
  • Printer and connected-device support
  • Security-software and unwanted-software assistance
Ask about Platinum

Before you purchase

Clear expectations make support better.

Included

Remote software, settings, connected-device, and security-software assistance within the confirmed service scope.

Not included

Replacement hardware, parts, third-party licenses, internet service, on-site labor, or guaranteed data recovery.

Need one-time help?

Some requests may fit a one-time service. Contact us with the issue before choosing coverage.

A better first step

Not sure which option fits?

Describe the devices and the issue. We can help identify whether a plan or one-time service is the more appropriate path.

Ask before purchasing