Effective date: July 14, 2026
Information we collect
When you contact us, we may collect your name, email address, optional phone number, selected service, message, and related correspondence. During normal website operation, the server may also process technical data such as an IP address, request time, browser type, and security or error logs.
- Information shared during a support session may be governed by separate service terms or consent presented before that session begins.
How information is used
We use information to respond to requests, evaluate service needs, coordinate support, prevent spam or abuse, maintain website security, troubleshoot delivery, keep operational records, and comply with applicable obligations.
- Respond to support and billing questions
- Arrange or follow up on requested services
- Protect the website and contact channel
- Maintain appropriate business and legal records
How information is shared
We do not sell contact-form information. Information may be handled by service providers that support website hosting, email delivery, infrastructure, or professional obligations, subject to appropriate restrictions. It may also be disclosed when reasonably necessary to comply with law, protect rights or safety, prevent fraud, or complete a business transaction with appropriate safeguards.
Retention
Contact requests and related records are retained only as long as reasonably needed for support, dispute handling, security, accounting, and legal purposes. Exact retention can vary based on the type of request and applicable obligations.
Security
We use administrative and technical safeguards intended to protect information. No website, email system, or remote connection can be guaranteed completely secure. Use the contact form only for the minimum information needed to describe your request.
Your choices
You may ask to access, correct, or delete contact information, subject to identity verification and legal or operational retention requirements. You may also choose to contact us by phone instead of using the website form.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information through the contact form. A parent or guardian should contact us if they believe a child submitted information.
Updates and contact
We may update this policy when practices or legal requirements change. The effective date will be revised when a material update is published. Questions and privacy requests may be sent to [email protected] or +1 (888) 394-1694.