Computer Support
Remote help with setup, slow performance, software issues, errors, and connected devices.
Explore this service
Remote-first IT support
Expert IT support.
Built around people.
From the technology in your home to the systems behind your business, SoftwareDealus delivers clear, capable support when something stops working.
Home technologyBusiness ITRemote assistance
Technology support without the runaround.
Human-first guidanceCustomer-approved accessClear service scopeHome + business
One support team. Two worlds.
Technology at home and at work should simply work.
We help people solve everyday technology problems and help smaller organizations keep their teams productive. The support experience stays straightforward: explain the issue, understand the options, and choose how to continue.
Meet SoftwareDealusChoose your support experience
Built for the way you use technology.
IT support for business
Keep your people productive and your systems connected.
Responsive help for smaller organizations that need everyday IT support without building a large internal helpdesk.
- Employee helpdesk assistance
- Workstations, printers and operating systems
- Security software and network connectivity
Support for home
Help that puts you back in control.
Friendly, professional support for the computers, printers, software, security tools, and Wi-Fi you rely on at home.
- Computer and software problems
- Printers, scanners and connected devices
- Security alerts, updates and Wi-Fi
What we support
Practical expertise across the technology you use every day.
You do not need to diagnose the cause first. Start with what you can see, hear, or no longer do.
Printer & Scanner Support
Setup and troubleshooting for printers, scanners, all-in-ones, drivers, and wireless printing.
Explore this serviceVirus & Malware Assistance
Guided checks and cleanup for suspicious pop-ups, unwanted software, and possible malware activity.
Explore this serviceOperating System Support
Help with updates, settings, startup issues, compatibility questions, and common operating-system errors.
Explore this serviceAntivirus & Security Software
Installation, configuration, updates, scans, alert review, and software-conflict troubleshooting.
Explore this serviceWireless & Networking Support
Troubleshooting for Wi-Fi connections, routers, wireless printers, and connected-device setup.
Explore this serviceSupport in action
The right help for the moment you are in.
How support works
A clear path from problem to progress.
No maze of technical language. We start with the symptoms and build the right next step from there.
See the full support process- Connect
Share the issue
Tell us what changed, what is affected, and what you have already tried.
- Clarify
Understand the approach
We explain whether remote support fits and what the session may involve.
- Continue
Choose how to continue
You approve the next step and stay in control throughout the support experience.
Flexible support
Choose coverage that fits your devices.
Published plans for one or more computers, with help available before you choose.
Premium
$99.991 computer1 month support termExplore Premium →
Gold
$149.99Up to 3 computers2 months support termExplore Gold →
Platinum
$199.99Up to 5 computers3 months support termExplore Platinum →
Common questions
Know what to expect before support begins.
Learn about remote access, supported devices, plans, and service limits.
Read all FAQsHow does remote support work?
After you explain the issue, a technician reviews whether it can be handled remotely. If you choose to continue, you approve each access and troubleshooting step. You can end the session at any time.
What devices and issues do you support?
Support focuses on computers, printers, scanners, operating systems, security software, routers, Wi-Fi, and connected-device configuration. Physical repairs and replacement parts are outside the remote service.
Can I submit a request at any time?
Yes. Requests can be submitted online at any time. Technician response and session availability can vary, so contact us if your issue is time-sensitive.
Are you affiliated with computer or software brands?
No. SoftwareDealus LLC is an independent provider of on-demand technical support and is not affiliated with third-party brands unless a specific relationship is clearly stated.
Ready when you are